Claims for Compensation

Road Traffic Collisions

If you've been involved in a road traffic collision that wasn't your fault, we can help you to claim for compensation not only in respect of personal injuries you may have sustained but also to claim back any uninsured losses such as for vehicle damage, hire car costs, a loss of insurance excess, depreciation in value of your vehicle or loss of earnings if you required to take time off work as a result of your injuries.

Road traffic accidents are an unfortunate reality on our roads, affecting thousands of drivers, passengers and pedestrians each year. If you have been involved in an accident, understanding your legal rights and the claims process is crucial to ensure that you receive the compensation you deserve. MSM Law are experts in navigating the claims process and successfully attaining the compensation you are entitled to.

Below is a straightforward guide to help you navigate and understand the claims process. If you have been involved in a road traffic accident, you should contact a solicitor as soon as possible to discuss your claim as you may be entitled to compensation.

What is a road traffic accident claim?

A road traffic accident claim involves seeking compensation for injuries or damages resulting from a collision. The aim is to recover financial compensation for any losses incurred including injury, vehicle repairs, insurance excess and so on. You may be entitled to compensation if you were a driver, passenger, pedestrian or cyclist involved in a collision.

If you are the driver of a vehicle involved in a collision, it is important to stop and remain at the scene of the collision when it occurs, as Failing to Stop and Failing to Remain are both criminal offences and you may be liable to prosecution.

You should then report the incident to police and exchange details with the other driver(s) regardless of who you believe is at fault. By law you are obliged to exchange the following: name, address, vehicle registration number, details of the vehicle owner if not yourself and the name of your motor insurance provider and policy number if known.

  • Personal Injury: Covers both physical and psychiatric injuries sustained in the accident. This may include medical treatment costs, rehabilitation, and compensation for any long-term impact on your quality of life. MSM Law can instruct a recognised Medical Expert to assess your injuries and write a report outlining their impact on you which can greatly assist in making your claim.
  • Vehicle Damage: Reimburses the cost of repairing or replacing your vehicle if it was damaged in the accident or the cost of any insurance excess that had to be paid as a result of any damage.
  • Lost Earnings: If you were/are unable to work as a result of your injuries, you may be able to claim compensation for lost earnings or future earning potential.
  • Other Expenses: This can include costs for things such as travel to medical appointments, hiring a replacement vehicle, or home adaptation if your injuries result in long-term disability.

How to make a claim?

  1. Seek Medical Attention: Your health and safety are paramount. Get a thorough medical evaluation either from a hospital or your GP surgery, even if your injuries seem minor. Medical records will be vital for your claim and directly influence the value of your compensation.
  2. Gather: Collect as much information as possible about the accident. This can include:
    • Photographs of the accident scene if it is safe to do so, vehicle damage, and any visible injuries.
    • Witness statements from anyone who seen the accident.
    • Police reports if the police attended the scene.
    • Insurance/personal details of all parties involved.
  3. Notify Your Insurance Provider: Inform your insurer about the accident as soon as possible. They will guide you on the next steps and help with the claim process.
  4. Consult a Solicitor: Engaging with a personal injury solicitor who specialises in road traffic accidents can significantly improve both your chances of a successful claim and the amount of compensation achieved. MSM Law will provide expert advice, handle negotiations with insurers, and ensure that you receive fair compensation. You should speak with a solicitor about your case as soon as possible.

The claims process

  1. Initial Assessment: You will be invited to attend a consultation interview in our office at a date and time that suits you. An experienced solicitor will review the details of your case with you and advise you on the strength of your claim, any further information required from you, and the next steps.
  2. Claim Submission: Your solicitor will draft and submit a formal claim to the at-fault party’s insurance provider outlining the compensation sought.
  3. Negotiation: The insurer will review the claim and may offer a settlement at an early stage. Your solicitor will negotiate on your behalf and consult with you to ensure that the offer is fair and reflects your losses and damages.
  4. Settlement or Court Proceedings: The majority of claims are settled outside of court. However, if a fair settlement cannot be reached in the negotiation stage, your solicitor may advise taking the matter to court where a sitting Judge will make a decision on your case.

Time limits for making a claim

In Northern Ireland, you generally have up to 3 years from the date of the accident to make a claim. However, it is essential to begin proceedings as soon as possible to ensure all necessary evidence is gathered and to avoid unwanted complications. The more complex a case is, the amount of evidence needed to successfully fight your case may be greater.

In some cases you may not have suffered any injuries but your vehicle may have been damaged causing you a financial loss. These are known as ‘special damage only’ claims and you have 6 years from the date of loss to start a claim. Again, you should speak to a solicitor as soon as possible after the accident.

Why you should instruct a solicitor

Navigating the legal and insurance aspects of a road traffic accident claim can be a complex process. MSM Law are experts in this area and regularly achieve a successful claim for our clients. An experienced solicitor will help you:

  • Understand your legal rights and options;
  • Collect and present evidence effectively;
  • Negotiate a fair settlement or advocate for you in court if necessary.

Every case is unique. If you think you might be entitled to compensation, contact the personal injury team at MSM Law to discuss your claim and receive a tailored approach to progress your case.

Conclusion

Road traffic accidents can have a profound impact on your life, but understanding your rights and the claims process can make a significant difference. If you have been involved in an accident, consulting with a skilled personal injury solicitor can provide the support needed to secure the compensation you deserve. Do not hesitate to reach out for professional advice and ensure your interests are protected.

For further assistance or to discuss the merits of your claim or the costs involved in making a claim, contact our dedicated team at MSM Law. We are here to help guide you through every step of the claims process and support you in achieving the best possible outcome.

Types of compensation

What to do if you are involved in a road traffic collision...

  • Stop immediately as failure to remain at the scene of an accident is a criminal offence
  • Report the incident to police
  • Exchange details with the other driver/drivers regardless of where you feel fault lies. By law you are obliged to exchange the following: name, address, vehicle registration number, details of the vehicle owner if not you and the name of your motor insurer and policy number if known

If you or anyone has been injured you should seek assistance and support from the emergency services.

If safe to do so take photographs of the accident location, position of the vehicles and damage to the vehicles.

Report the incident to your own motor insurer regardless of fault or whether you intend to claim for personal injury or vehicle damage.

Contact MSM Law to discuss your options as soon as possible.

Work related injuries

Your employer is under a duty to provide you with a safe place of work. Accidents can happen in the workplace for many reasons such as inadequate training, defective work equipment and a failure to provide appropriate personal protective equipment.

If you've been involved in an accident at work of any nature contact our specialists to discuss whether you would be entitled to claim for compensation. You may also be entitled to claim for loss of earnings if you required to take time off work as a result of your injuries.

Workplace accident claims

Workplace accidents can happen in any industry, from construction sites to office environments. When these incidents occur, they can lead to serious injuries, financial stress, and significant disruption to your life.

Your employer is under a duty to provide you with a safe place of work. Accidents can and do happen in the workplace for a number of reasons, including: inadequate training, defective equipment or a failure to provide personal protective equipment (PPE).

If you have had an accident at work and think that you might be entitled to compensation, it is important to understand your rights and the process for making a workplace accident claim. This guide will walk you through the key steps.

What is a workplace accident claim?

A workplace accident claim involves seeking compensation for injuries or illnesses that you have sustained due to unsafe working conditions or an employer’s negligence. A claim may involve compensation for any personal injury, lost earnings, or any other loss or damage incurred as a result of an accident.

Types of compensation

  1. Personal Injury Compensation: This covers the physical and psychological injuries sustained from the accident. It includes medical expenses, rehabilitation costs, and compensation for any lasting impact on your life. MSM Law can instruct a recognised Medical Expert to assess your injuries and write a report on the impact on you, which can greatly assist your claim.
  2. Loss of Earnings: If your injury prevents you from working, either temporarily or permanently, you may be entitled to compensation for lost income or even future earning potential.
  3. Medical Expenses: This can include any cost for treatment, both immediate and long-term, as well as any necessary aids or equipment.
  4. Other Expenses: You may also claim for additional costs such as travel to medical appointments, home modifications if required, care and assistance costs, or anything else you may consider relevant.

Common causes of workplace accidents

Workplace accidents can happen for many reasons, including:

  • Slips, Trips, and Falls: Common in many workplaces, often due to wet floors, uneven surfaces, or cluttered workspaces.
  • Manual Handling Injuries: Resulting from lifting, carrying, or moving heavy objects improperly.
  • Falls from Height: Often occurring in construction or maintenance roles, particularly when proper safety measures are not in place.
  • Machinery Accidents: Involve injuries from equipment and tools, especially if they are not well-maintained or inadequate training is provided.
  • Exposure to Harmful Substances: Includes injuries from harmful chemicals, asbestos, or other hazardous materials.

How to make a workplace accident claim

  1. Report the Accident: Notify your employer about the accident as soon as possible. Ensure the incident is recorded in the company's accident book or an official record.
  2. Seek Medical Attention: Obtain medical treatment immediately from a hospital or your GP, even if your injuries seem minor. A medical report will be a crucial part of your claim.
  3. Gather Evidence: Collect any evidence related to the accident, such as:
    • Photos of the accident scene and your injuries.
    • Witness Statements from colleagues or others who saw the incident.
    • Accident Reports and any other documentation from your employer.
    • Medical Records detailing your injuries and treatment.
  4. Consult a Solicitor: Engaging with a solicitor who specializes in workplace accidents can significantly improve your chances of a successful claim. They can help gather evidence, handle negotiations with insurers or your employer, and ensure you receive fair compensation.

The claims process

  1. Initial Consultation: You will be invited to a consultation interview at our office at a date and time that suits you. An experienced solicitor will assess the details of your case, including the extent of your injuries and the circumstances of the accident, to determine the strength of your claim.
  2. Claim Submission: Your solicitor will formally submit a claim to your employer's insurance company. In Northern Ireland, employers are required by law to have insurance to cover such claims.
  3. Negotiation: The insurance company may offer a settlement at an early stage. Your solicitor will consult with you and negotiate on your behalf to ensure that the settlement reflects the full extent of your injuries and losses.
  4. Settlement or Court Action: Most cases are settled out of court. However, if a fair settlement cannot be reached, your solicitor may advise taking the case to court where a sitting Judge will make a decision on your case.

Time limits for making a claim

In Northern Ireland, you typically have three years from the date of the accident to file a workplace accident claim. However, there are exceptions, especially for industrial diseases that develop over time. It’s best to start the process as soon as possible to ensure all evidence is available and to avoid any unwanted complications.

Why you should instruct a solicitor

Workplace accident claims can be complex, can involve multiple parties, and require extensive evidence. An experienced solicitor will:

  • Help you understand your rights and the strength of your claim.
  • Ensure that all necessary evidence is collected and presented effectively.
  • Negotiate with insurers to secure a fair settlement.
  • Represent you in court if necessary.

Conclusion

Workplace accidents can have a significant impact on your life, but understanding your rights and the claims process is essential to securing the compensation you deserve. If you have been injured at work, it’s important to seek professional legal advice as soon as possible. An experienced workplace accident solicitor can guide you through the process, helping to protect your rights and ensure that you are fully compensated for your injuries and losses.

For expert advice and assistance with your workplace accident claim, contact our team at MSM Law. We’re here to support you every step of the way, ensuring you receive the justice and compensation you deserve.

Slips, trips and falls in public places

Many different types of accidents take place in public places. Examples include slipping on wet floors in shopping centres, tripping due to an uneven footpath, falls due to potholes in a road surface.

If you've had an accident in a public place and think you might be entitled to compensation arrange to meet with our specialists to discuss the circumstances in further detail.

Public liability claims

Public places are a part of everyday life, whether you’re shopping, visiting a park, or dining out. However, accidents can happen in these environments, leading to injuries that disrupt your life. If you’ve been injured in a public place due to someone else’s negligence, you may be entitled to compensation through a public liability claim.

What is a public liability claim?

A public liability claim involves seeking compensation for injuries sustained in a public place due to the negligence of the property owner or occupier. Public places include a wide range of locations such as shops, restaurants, parks, pavements, and other places open to the public. Compensation may cover the financial and personal impact of the injury, including medical expenses, lost wages, and any pain and suffering incurred.

Types of compensation

  1. Personal Injury: Covers the physical and psychological injuries you've sustained. This includes compensation for the nature and extent of your injuries, rehabilitation, and any long-term effects on your health and quality of life. MSM Law can instruct a recognised Medical Expert to assess your injuries and write a report on the impact they have had on you, which can greatly assist your claim.
  2. Loss of Earnings: If you had to take time off work or your injury prevents you from working, you may claim compensation for lost income, both current and future, if your ability to work is affected long-term.
  3. Medical Expenses: This includes any costs related to your injury, such as treatment costs, physiotherapy, or any necessary equipment or aids.
  4. Other Expenses: You can also claim for additional costs that arise because of your injury, such as travel expenses for medical appointments, or home modifications if required.

Common causes of public liability claims

Accidents in public places can happen for various reasons, including:

  • Slips, Trips, and Falls: One of the most common causes, often due to wet floors, uneven pavements, or poorly maintained surfaces.
  • Accidents in Shops and Supermarkets: This can include slipping on spills, tripping over misplaced items, or being injured by falling objects.
  • Accidents in Parks and Playgrounds: Injuries can occur due to faulty equipment, poor maintenance, or hazards like unmarked steps or potholes.
  • Accidents on Pavements or Public Walkways: injuries can occur due to improper maintenance, open manholes, or unmarked damage to the ground surface.

How to make a public liability claim

  1. Seek Medical Attention: Your health is the top priority. Make sure you get the appropriate medical treatment and keep all records of your injuries and treatment. You should attend hospital or your GP for a medical evaluation even if your injuries seem minor, as this will have an impact on your claim.
  2. Report the Incident: Notify the owner, manager, or occupier of the premises where the accident occurred. Ensure the incident is recorded in any accident books or official records.
  3. Gather Evidence: Collect as much information as possible to support your claim, including:
    • Photos of the accident scene, any hazards, and your injuries.
    • Witness Statements from people who saw the accident.
    • Accident Reports or other documentation from the place where the accident occurred.
    • Medical Records that detail your injuries and the treatment you've received.
  4. Consult a Solicitor: A solicitor with expertise in public liability claims can provide crucial guidance. They will help you gather evidence, navigate the legal process, and negotiate with insurers to secure fair compensation.

The claims process

  1. Initial Assessment: You will be invited to attend a consultation interview at our office at a date and time convenient to you. An experienced solicitor will evaluate the circumstances of your case, including the extent of your injuries and the details of the accident, to determine the strength of your claim, advise you on the next steps, and answer any questions you may have.
  2. Claim Submission: Your solicitor will take your instructions and a formal claim will be submitted to the insurance company of the party responsible for the public space where the accident occurred.
  3. Negotiation: The insurance company may offer a settlement at an early stage. Your solicitor will consult with you and negotiate on your behalf to ensure the offer covers all your losses, including long-term impacts.
  4. Settlement or Court Action: While most claims are settled out of court, your solicitor may advise pursuing the case in court where a sitting Judge will decide on your case if a fair settlement cannot be reached. Your solicitor will keep you well informed and guide you through the court process if needed.

Time limits for making a claim

In Northern Ireland, you generally have 3 years from the date of the accident to make a public liability claim. However, starting the process as soon as possible is advisable to ensure that all evidence is available and to avoid any unwanted complications.

Why you should instruct a solicitor

Public liability claims can be complex, especially when dealing with large companies or local authorities. An experienced public liability solicitor can:

  • Help you understand your rights and the merits of your claim.
  • Ensure that all necessary evidence is collected and presented effectively.
  • Handle negotiations with the responsible party's insurance company to secure fair compensation.
  • Represent you in court if the case goes to trial.

Conclusion

Accidents in public places can have a significant impact on your life, but knowing your rights and the claims process is essential for securing the compensation you deserve. If you’ve been injured due to someone else’s negligence in a public place, it’s important to seek legal advice as soon as possible. A solicitor with experience in public liability claims can guide you through the process, helping you achieve the best possible outcome.

For expert advice and assistance with your public liability claim, contact our team at MSM Law. We are here to support you every step of the way, ensuring that your rights are protected and that you receive the compensation you deserve.

Industrial Disease

Some industrial diseases such as asbestos exposure, noise induced hearing loss, carpal tunnel syndrome, vibration white finger can take many years for symptoms to manifest and become apparent but that doesn't necessarily prevent you from claiming for compensation.

If you suffer from an industrial disease and think it may have been caused by a current or past employment please contact us to discuss the circumstances in further detail.

Medical Negligence

Owing to the volume and complexity of issues involved in these cases, please contact our specialist medical negligence solicitor to see if you have an actionable case. Please also see the Medical Negligence website section.

Fatal Accidents

We appreciate that the unexpected death of a family member due to an accident is an extremely challenging time emotionally but may also have huge financial implications.

Talk to one of our specialists to see if we can be of any assistance through this difficult time and assist you with any financial claims arising from a fatal accident.

Criminal injury claims

Being the victim of a violent crime is a traumatic experience that can leave lasting physical and emotional scars. In addition to dealing with the immediate aftermath of such an incident, you may also face financial burdens, such as medical expenses and lost income. If you have suffered injuries as a result of a violent crime in Northern Ireland, you may be entitled to compensation through a criminal injury claim. This guide will help you understand the process and your rights.

What is a criminal injury claim?

A criminal injury claim is where victims of violent crimes seek compensation for the physical or psychological injuries they have suffered. Unlike other types of personal injury claims, where the claim is made against an individual or an organization, criminal injury claims in Northern Ireland are made through the Compensation Services, which administers the Criminal Injuries Compensation Scheme.

Types of compensation

  1. Personal Injury: Covers the physical and psychological injuries resulting from the crime. This includes compensation for pain and suffering, as well as any long-term effects on your quality of life. MSM Law can instruct a recognised Medical Expert to assess your injuries and write a report on the impact on you, which can greatly assist your claim.
  2. Loss of Earnings: If your injuries prevent you from working, you may be entitled to compensation for lost income, both during your recovery and for any future loss of earning capacity.
  3. Medical Expenses: This includes reimbursement for the cost of treatment, such as hospital visits, therapy, medication, and any necessary aids or equipment.
  4. Special Expenses: In some cases, you may also claim for additional costs directly related to the crime, such as travel expenses for medical appointments, or adaptations to your home if your injuries result in long-term disability.

Eligibility for a criminal injury claim

To be eligible for a criminal injury claim, the following conditions generally apply:

  • You Must Have Suffered an Injury: The injury can be physical or psychological, but it must be significant enough to warrant compensation.
  • The Crime Must Be Reported: The incident must have been reported to the police as soon as possible, typically within 48 hours. Exceptions may be made in certain circumstances, such as if you were unable to report the crime immediately due to the severity of your injuries.
  • You Must Co-operate with the Police: You are expected to assist the police in their investigation of the crime.
  • Time Limit: The claim must be made within 2 years of the date of the crime. However, exceptions can be made in certain situations, particularly where the victim was a child or where the injuries were not immediately apparent.
  • Criminal Records: If you have a criminal record, this may reduce your entitlement to compensation. The Compensation Services assess claims individually and use a point system to reduce any compensation due based on the extent of an applicant’s criminal record. You should still speak to a solicitor if you have been a victim of a violent crime to discuss the merits of your claim.

How to make a criminal injury claim

  1. Report the Crime: Ensure that the incident is reported to the police as soon as possible. A police report is essential for your claim.
  2. Seek Medical Attention: Obtain medical treatment immediately, even if your injuries seem minor. Medical records will be crucial for your claim, as they provide evidence of the injuries sustained.
  3. Collect Evidence: Gather any evidence that can support your claim, such as:
    • Police Reports documenting the crime.
    • Medical Records detailing your injuries and treatment.
    • Witness Statements from anyone who saw the incident or can support your account.
  4. Apply to the Compensation Services: The application for compensation is made to the Compensation Services in Northern Ireland. You can complete the application form online or by post.
  5. Consult a Solicitor: While it's possible to make a claim on your own, engaging with a solicitor who specializes in criminal injury claims can greatly improve your chances of a successful claim. They can help you gather the necessary evidence, complete the application accurately on your behalf, and ensure you receive the maximum compensation you're entitled to.

The claims process

  1. Initial Assessment: You will be invited to a consultation interview at our office with at a date and time that suits you. An experienced solicitor will take instructions from you, advice you on the merits of your claim and evidence needed, and can make an application on your behalf. The Compensation Services will review your application and the supporting evidence to determine whether you are eligible for compensation.
  2. Evidence Review: They may request additional information or documents to verify your claim. Your solicitor can assist in gathering and submitting any required evidence.
  3. Decision: The Compensation Services will make a decision on your claim and determine the amount of compensation due to you. If you disagree with their decision, you have the right to appeal.
  4. Appeal Process: If your claim is denied or you believe the compensation awarded is insufficient, you can appeal the decision. A solicitor can guide you through this process and represent your interests.

Time limits for making a claim

The general time limit for making a criminal injury claim in Northern Ireland is two years from the date of the crime. However, exceptions may be made, particularly in cases involving children or where the injuries were not immediately apparent. It’s important to start the process as soon as possible to avoid complications.

Why you should instruct a solicitor

Navigating the criminal injury claims process can be complex, especially when dealing with the Compensation Services. An experienced solicitor can:

  • Help you understand your rights and the validity of your claim.
  • Ensure that your application is complete and accurate.
  • Assist in gathering and presenting evidence effectively.
  • Represent you in appeals if necessary.

Conclusion

Being a victim of a violent crime is a distressing experience, but understanding your rights and the criminal injury claims process can help you secure the compensation you deserve. If you have suffered physical or psychological injuries due to a violent crime, seeking legal advice as soon as possible is crucial. An experienced solicitor can guide you through the process, helping you achieve the best possible outcome.

For expert advice and assistance with your criminal injury claim, contact our team at MSM Law. We are here to support you every step of the way, ensuring that your rights are protected and that you receive the compensation you are entitled to.

Historical institutional abuse (HIA) claims

Historical Institutional Abuse (HIA) refers to the mistreatment, neglect, or exploitation of children and vulnerable individuals whilst under the care of institutions such as orphanages, care homes, or reform schools.

If you have suffered abuse whilst in care as a child, this may have left lasting physical and psychological damage. Victims of such abuse in Northern Ireland are entitled to make a claim for compensation to the Historical Institutional Abuse Redress Board.

Below is a straightforward guide to eligibility and the claims process. Please be advised that the last date for new applications to the R edress Board is 2nd April 2025.

What classifies as abuse?

Historical institutional abuse relates to any maltreatment suffered by individuals whilst they were under the care of an institution. This can include a wide range of mistreatment, including:

  1. Physical Abuse: Beatings, unnecessary physical restraints, or excessive punishments.
  2. Sexual Abuse: Any form of sexual exploitation or assault committed by those in a position of authority within the institution.
  3. Emotional and Psychological Abuse: Verbal abuse, humiliation, or emotional neglect that led to long-term trauma.
  4. Neglect: Failure to provide adequate care, including food, shelter, medical attention, or protection from harm.

This abuse often occurred in religious-run homes, state-run institutions, and other care facilities. Many victims have had to deal with both the emotional and psychological trauma from abuse suffered.

Eligibility to make a claim

The HIA Redress Board has certain criteria that have to be met for an applicant to be eligible for compensation.

If you believe you may have suffered maltreatment in an institution and are entitled to make a claim, you must have either:

  • Suffered abuse as a child and resident in an institution in Northern Ireland for a period of time between 1922 and 1955 inclusive.
  • Been sent to Australia under the Child Migrant Programme.

If you are seeking to a make a claim on behalf of someone who died on or after 28th April 1953, you may only make an application if you are the deceased person's:

  • Surviving spouse
  • Civil partner
  • Cohabiting partner
  • Surviving child who is a residual beneficiary of the deceased's estate.

How to make a claim

process. The trauma associated with historical abuse can be deep and long-lasting. When you feel you are ready to make a claim, you should be aware of the process involved. This entails:

  1. Seeking Legal Advice: You should contact MSM Law and ask to speak with a solicitor with expertise in claims of this type. An experienced solicitor will help you to understand your rights, evaluate the strength of your claim, and guide you through the claims process.
  2. Gathering Evidence: Your solicitor will help you gather all of the necessary evidence to support your claim. This may include:
    • Personal Testimony: a written account of the abuse suffered whilst in the care of an institution.
    • Records and Documentation: This can include your medical records, records of the institution you were in the care of, and any other documentation that may help.
    • Witness Statements: if available, statements from others who were present or aware of the abuse.
  3. Submitting a Claim: Applications can be made online or by post to the Redress Board. Your solicitor can prepare and complete this on your behalf following your instructions. This will include the nature of any abuse you suffered, the impact it has had on you, and can include supporting evidence.
  4. The Assessment Period: the Redress Board will verify and consider your application and make a determination on your eligibility for compensation. This is decided by a 3-person panel which includes a Judge sitting as chair. They may request further documentation during this process.
  5. Outcome: You will be notified of the panel's decision and may be made an offer for compensation. Your solicitor will consult with you as to whether the offer is fair and reasonable. You will have 21 days from notice of a decision to decide whether or not to accept. If you do not accept the amount offered, you can make an appeal.

Time limits for making a claim

Whilst many personal injury claims have strict time limits, the Redress Board recognises that there are unique considerations for these types of claims. Given the nature of historical abuse, where victims may have specific issues in coming forward due to trauma, there are no strict time limits involved. However, it is important to seek legal advice as soon as you are ready, to ensure your claim is processed as quickly as possible.

Please also be advised that the Redress Board is not accepting any new applications from 2nd April 2025.

Why you should instruct a solicitor

Making a HIA claim can be a complex and highly emotionally challenging for an applicant and every case is unique. An experienced solicitor can assist you by:

  • Providing confidential, compassionate support throughout the claims process.
  • Help you gather the necessary evidence and present this effectively.
  • Represent you in any negotiations involved.
  • Ensure that you receive fair compensation for any abuse suffered.

It is paramount that you instruct a solicitor who understands the sensitivity and complexity of these cases. MSM Law can guide you through the legal process with care and respect, helping you reach the outcome you deserve.

Conclusion

If you or someone you know have suffered abuse whilst in the care of an institution in Northern Ireland, it is important to know that help is available. HIA claims provide a victim with the opportunity to seek justice and closure for improper care. Whilst we understand that no amount of compensation can undo the trauma suffered as a result of abuse as a child, a claim can help survivors move forward with their lives and access the support they need.

For confidential and compassionate support in making a HIA claim, contact our team of experienced solicitors at MSM Law. We are here to listen, advise, and advocate for you, ensuring that your rights are protected and that you receive the compensation that you deserve.

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Paul Sweeney

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